From Chris Read, a HAL-PC member
The Buffalo Soldiers National Museum web address listed in the Window to the Web column, August 2005 (“Visit Houston Museums On the Web”) is www.buffalosoldiermuseum.com, not *.org as was printed in your article. Founded in 2000, the hours are Monday - Friday: 10:00 a.m. until 5:00 p.m. and Saturday: 10:00 a.m. until 4:00 p.m.

More Kudos for the Support Team
Subject: Thanks!
I took my computer in to HAL-PC on October 7, it was really sick! Jeff worked several hours on it as did Bob who helped; installing a new modem, cleaning out the computer, updating, and putting it back in top shape. I was there seven years ago for some minor help and the service is as wonderful now as then and how I do appreciate it. We moved from Houston after 44 years to Navasota and how I regret not taking advantage of some of the classes offered.
I just want you to know how much I appreciate Jeff and Bob for the 3 ½ hours they spent helping me.
Regards,
GPP, HAL-PC Member
Subject: Margin Problem with Word Documents
(In response to the question that first appeared in the E-Mail Bag column, August 2005)
From JC, a systems specialist in Houston
I was having problems with my margins and I tried the solution to adjust the Normal.dot and to do the “Borders and Shading” fix. Neither of them worked. So I tried another solution. I thought it might have something to do with the fact that I had just upgraded to 2003.
I saved my document as Rich Text Format (*.rtf) and then changed the margins. Then resaved it as a regular (*.doc). That worked for me. Just thought I’d add my solution to help others that couldn’t get anything else to work.
Subject: word margins
From BT, an ITS support specialist in New York
We also have encountered this problem over the years and found that if you select a different printer from the File, Print dialog box, choose Cancel, and then go back and select your original printer this seems to temporarily fix the problems. We figured out a while ago that this issue was related to HP laser print drivers. Looking forward to ‘someone’ (HP, Microsoft) fixing this issue!!!!
Subject: Reply regarding article about HOI in HAL-PC Magazine.
From JWK, a reader in Houston
I picked up a free copy of HAL-PC magazine the other day from Leisure Learning. I noticed that an AOL user was trying to compare home owners insurance available in Texas. (E-Mail Bag, July 2005)
Recently moving to Houston, being shocked at the HOI prices in Texas I did some research and found the following sites. They are mostly from the state of Texas and found it to be very helpful.
www.opic.state.tx.us/hoic.php

This site from Office of Public Insurance Counsel allows consumer to compare different home owners’ insurance types and what it covers. HO-A, HO-B, HO-C, State Farm HO-W, AAA Premier (The list is too long to cover.) Some are out of date and it does lack few details. (For example, AAA Premier underwriters will not insure you if you own certain breeds of dogs.) So after the research it's best to talk to the agency itself.
www.tdi.state.tx.us/consumer/

This is Texas Department of Insurance and you can see listings of all companies operating in the state of Texas. It also has some price estimates to best compare companies.
I hope this provides a starting point. There is a wealth of information here and some history as to why HOI is Texas is soooooo astronomically expensive.
Hope this helps.
We look forward to hearing from you! E-mail your questions or comments for this column to EMailBag@hal-pc.org. Names and addresses are printed only with permission.